RCGP blog

Clear filters
-

17 June 2026

Heatwave preparedness for UK general practices: A guide for staff 

This blog summarises the evidence, suggests actions to take in general practice that can help save lives, reduce service demand, and protect staff and infrastructure during periods of extreme heat. Useful links to key policies and additional resources can be found at the end of this page.

17 June 2026

SBAR and structuring the work done by the Interface Group

Using a structured SBAR approach for submissions to the NHS Highlands Interface Group has created a clearer, more efficient way for colleagues to raise interface issues and collaborate on solutions.

17 June 2026

Improvements in medication change communication

The NHS Highland's Interface Group has agreed a practical set of rules to resolve ongoing confusion about how medication changes in secondary care should be communicated to primary care.

17 June 2026

Project to copy outpatient letters to patients

To work through issues around outpatient clinic letters and find a productive way forward, the Interface Group in NHS Highlands established a task-and-finish group to review current practice.

17 June 2026

Service changes and helplines

NHS Highlands Interface Group established new processes to ensure primary care leadership are notified whenever secondary care services stop, change or are temporarily suspended.

17 June 2026

Improving working relationships through communication

NHS Highland's Interface Group has worked to strengthen e communication between primary and secondary care.

17 June 2026

How Interface Groups prevent silo working and strengthen professional relationships

NHS Highland's Interface Group has built relationships and shared purpose to create a trusted space where people can raise concerns, seek advice and collaborate on solutions.

15 June 2026

Testosterone prescribing in menopause

NHS Grampian used a staged, collaborative approach through the Clinical Interface Group to help move forward complex service development. By focusing on practical progress and shared understanding, NHS Grampian is moving towards a consistent and sustainable model for testosterone prescribing in menopause.

15 June 2026

Aligning secondary care work appropriately: Secondary Care Hub model

NHS Grampian's Clinical Interface Group used a structured, data-informed approach to support the redesign of how care is delivered across the interface. By developing a shared model over time, NHS Grampian has reduced additional workload in general practice and improved the overall flow of care for patients, while continuing to work towards a more integrated service model.