Cookies statement

You can change your cookie settings at any time.

1. What are cookies?

A cookie is a text file that is stored on your computer or mobile device by a website that you access. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket.

Cookies do lots of different things, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. They allow a website to identify that you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

By using and browsing the Royal College of General Practitioners website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site.

Most browsers allow you to turn off cookies. To do this, look at the 'help' menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.

2. What types of cookies are there?

Broadly, there are 3 types of cookie:

Third party cookies

Third party cookies are set by another website. For example, we use a third-party analytics company who set their own cookie to perform this service.

Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user's device when the browser is closed.

Persistent cookies

Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. They are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

They are used on the main RCGP website, Trainee ePortfolio, Revalidation ePortfolio, Research Ready, Practice Accreditation, Self Service Area and Online learning sites.

Why does RCGP use cookies?

  • To provide personalised services to individual users. and to improve your user experience by enabling the website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a persistent cookie').
  • To help us to monitor and improve the services we offer.

Managing Cookies

  • For more information about cookies and managing them, please visit, which includes, information about how they can be disabled in most commonly used browsers. However, you should be aware that disabling certain cookies may cause the website not to function properly.
  • How to control cookies
  • The RCGP shop pages provide further information about processing of data collected via online ordering. RCGP shop terms and conditions.

Processing and retention of personal data

All personal data is processed in accordance with the UK data protection and privacy electronic communication laws and regulation. We will not pass any of your personal data to outside organisations or individuals without your express consent.

  • You have a right to know about the personal information the RCGP holds about you, and to have your data corrected or deleted.

3. What cookies does the Royal College of General Practitioners use?

Strictly necessary

Strictly necessary cookies enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these


Cookie or tracker name


Azure hosting




Analytical cookies help us to improve our website by collecting and reporting information on its usage.


Cookie or tracker name


Google Analytics


Created within Google Tag Manager to track certain actions in Google Analytics account.


Used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report.


Data collected including the number visitors, the source where they have come from, and the pages visited.


To store and count page views.
Microsoft Clarity


Identifies unique web browsers visiting Microsoft sites.
These cookies are used for advertising, site analytics, and other operational purposes.


Indicates whether MUID is transferred to ANID, a cookie used for advertising.


Used in synchronizing the MUID across Microsoft domains.


Used for heatmap and session recording.


To store and combine pageviews by a user into a single session recording.


To store a unique user ID.


Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging, and therefore more valuable.


Cookie or tracker name




Used by Facebook to track users on a website and deliver a series of advertisement products such as real time bidding from third party advertisers.
Microsoft Bing ads


Identifies unique web browsers visiting Microsoft sites.These cookies are used for advertising, site analytics, and other operational purposes.






To store and track visitors across a website.


Google Ads







Our Data Protection Officer can be contacted by email and post at the following address:

Royal College of General Practitioners
30 Euston Square