Primary Care Development

Our team's expertise includes diagnostic reviews, CQC inspection preparation, negotiating practice mergers, quality improvement and sustainable action planning and team development.

As your independent, critical friend we guide you and your practice through the next stages of development and transformation, helping you deliver high quality sustainable patient care.

If you are seeking development and transformational support, get in touch! - please click on the options below.

Case studies and testimonials

Over the past ten years, the RCGP has worked with over 400 practices. This support has ranged in scale from CCG / system level all the way through to working with individual practices. Read our case studies to learn more about the type of services we offer.

Coaching was a really useful experience, it has given me more confidence in my career … and it will have a lasting effect on my approach at work. Excellent experience, will be recommending to colleagues. GP, Essex

I would like to express my sincere gratitude to the team, I found them extremely professional and knowledgeable. I learnt so much, and our practice went from inadequate to good. Practice Manager, Manchester

We are thankful to whole of the RCGP team for the support which has been provided to us. Sessions were extremely helpful and has given insight to day-to-day running and managing practice in a better way. Dr A, London

Thanks very much for your unbounded energy and support to our small team, you brought hope and clarity in troubled times, you give your all and more, more than we could ever fairly ask for, you have been on the journey with us, at all time, in all hours of day and always with a smile and offering more support. The value of your service could not be repaid in pounds. We (staff and patients) owe you tons more! Thanks to RCGP for creating the framework and thanks to all in the team for working super hard!

First of all, my team and I would like to thank you for a comprehensive feedback report, which will help us to improve quality of care for our patients and continue to maintain the high standards of care. RCGP helped to formulate a structure of leadership in the practice. We were enabled to build a reflective practice which is effective and safe by use of tools like audits, regular reviews of our significant events, complaints and patient survey analysis. They helped us in team building through away day and staff surveys. Both the GP and practice manager visited the practice many times and were always available to seek advice. In fact, we find, the skills we learned from RCGP team did not only help us achieve the desired ratings but will also help us to provide best care to our patients on a regular basis.