Courses and events

Online

Dealing with complaints 2025

Complaints are a leading cause of distress and are often avoidable. With good self-awareness and tried and tested language skills, we teach ways to avoid our interactions leading to complaints and how to manage them if they do arise.

• Date

  03 December 2025

• Start time

  19:00

• Places left

  117

Remote consultations with the MDU

This seminar offers practical tips on providing remote consultations in a safe and effective manner, including the latest guidance, regulations and the medico-legal issues to consider.

• Date

  09 December 2025

• Start time

  13:00

• Places left

  146

Online

Economic Forecast: Interest Rates and Your Practice's Financial Future

Join the Lloyds Bank Healthcare team for an insightful webinar led by a Lloyds economist. Discover expert predictions on interest rates and how these changes could impact your borrowing and deposits. Gain valuable insights to help you navigate the financial landscape and make informed decisions for your practice. Don't miss this opportunity to stay ahead in a dynamic economic environment.

• Date

  11 December 2025

• Start time

  13:15

• Places left

  199

Online

Staff retention/attraction – how can we help you attract and retain staff

This session will consider a number of key business risks faced by GP practices and how this impacts partners and the management team. We will consider areas where risk may exist and who could be affected by this along with some steps to take to begin mitigation of these.

• Date

  20 January 2026

• Start time

  19:00

• Places left

  195

Online

Rescue Yourself from Overthinking 2026

Overthinking is a habit which we cultivate to feel safe. To break this habit, here we provide the tools of mindfulness, a thought diary, reframing core-beliefs and thoughts and challenging distorted thinking.

• Date

  21 January 2026

• Start time

  19:00

• Places left

  127

Online

GP Practice Valuations: Insights and Borrowing Considerations

This session will provide up-to-date information on GP practice premises valuations and key considerations for property partners when borrowing. Gain valuable insights to help you navigate the complexities of property valuations and make informed financial decisions for your practice.

• Date

  22 January 2026

• Start time

  13:15

• Places left

  198

Online

Learn to paint Red Lady at Bamburgh Castle

Whether you're a budding artist or total novice we would love for you to participate! Book and receive a list of equipment (widely available) then relax login and let Karen whisk you on an artistry adventure. More dates for this event have been added search painting in any of the Northern Faculties.

• Date

  06 February 2026

• Start time

  19:00

• Places left

  23

Good record keeping with the MDU

A short seminar that looks at the common pitfalls and ways to preserve the integrity of your records so you’re not vulnerable to criticism in the event of a complaint or claim.

• Date

  10 February 2026

• Start time

  13:00

• Places left

  144

Online

When can you retire?

This webinar will include - What retirement means today and the associated challenges this brings, How you begin planning for your own retirement and the key considerations to secure your financial future, The variety of options available to you NHS Pension Scheme considerations and in particular, the impact of retiring early and Tax implications and associated points

• Date

  10 February 2026

• Start time

  19:00

• Places left

  195