Cookies Statement

1. What are cookies?

A cookie is a text file that is stored on your computer or mobile device by a website that you access. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like your preferences or what's in your shopping basket.

Cookies do lots of different things, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website. Cookies make the interaction between you and the website faster and easier. They allow a website to identify that you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

By using and browsing the Royal College of General Practitioners website, you consent to cookies being used in accordance with our policy. If you do not consent, you must turn off cookies or refrain from using the site.

Most browsers allow you to turn off cookies. To do this, look at the 'help' menu on your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates.

2. What types of cookies are there?

Broadly, there are 3 types of cookie:

Third party cookies

Third party cookies are set by another website. For example, we use a third-party analytics company who set their own cookie to perform this service.

Session cookies

Session Cookies are stored only temporarily during a browsing session and are deleted from the user's device when the browser is closed.

Persistent cookies

Persistent cookies are saved on your computer for a fixed period (usually a year or longer) and are not deleted when the browser is closed. They are used where we need to know who you are for more than one browsing session. For example, we use this type of cookie to store your preferences, so that they are remembered for the next visit.

They are used on the main RCGP website, Trainee ePortfolio, Revalidation ePortfolio, Research Ready, Practice Accreditation, Self Service Area and Online learning sites.

Why does RCGP use cookies?

  • To provide personalised services to individual users. and to improve your user experience by enabling the website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a persistent cookie').
  • To help us to monitor and improve the services we offer.

Managing Cookies

  • For more information about cookies and managing them, please visit, which includes, information about how they can be disabled in most commonly used browsers. However, you should be aware that disabling certain cookies may cause the website not to function properly.
  • How to control cookies
  • The RCGP shop pages provide further information about processing of data collected via online ordering. RCGP shop terms and conditions.

Processing and retention of personal data

All personal data is processed in accordance with the UK data protection and privacy electronic communication laws and regulation. We will not pass any of your personal data to outside organisations or individuals without your express consent.

  • You have a right to know about the personal information the RCGP holds about you, and to have your data corrected or deleted.

3. What cookies does the Royal College of General Practitioners use?

Cookie name Purpose
Strictly necessary cookies
ASP.NET_SessionId, .ASPXAUTH This is used across the whole website if a user is logged in. This ensures that a user stays logged in if they move between pages on the website within one session.
ARRAffinity This cookie is set by websites run on the Windows Azure cloud platform. It is used for load balancing to make sure the visitor page requests are routed to the same server in any browsing session.
civicAllowCookies Cookie Control user interface to remember your preference.
Performance cookies
__utma / __utmb / __utmc / __utmz / __gads /_ga / _gid / _gat The Royal College of General Practitioners uses a tool called Google Analytics to give us statistical data on the performance of our website. These cookies are placed by Google Analytics.
SC_ANALYTICS_GLOBAL_COOKIE This cookie name is set by the Sitecore Content Management System as is used for web analytics to identify repeat visits by unique users.
_hjIncludedInSample We run Hotjar to gather data on where users are clicking on pages, how they are viewing single and multiple pages, and to ask simple polls. This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
Functional cookies
__atuvc The __atuvc cookie is created and read by AddThis's JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behaviour for users. AddThis is a content sharing and social insights platform.
Targeting and advertising cookies
The Royal College of General Practitioners sometimes use 3rd party agencies to advertise and bring traffic to certain parts of the site, for example where we have a specific campaign. These cookies are placed by one of our 3rd-party agencies to allow them to track the activities of visitors that have come to the site from their adverts.
Persistent cookies
rcgp-cookiewarning This cookie is used to record if a user has accepted the use of cookies on this website.
Cookies set by other websites through this site We want to provide interesting and engaging content on our website. On a number of pages we embed media such as YouTube videos. The suppliers of these services may also set cookies on your device when you visit the pages where we have used this type of content. These are known as 'third-party' cookies. RCGP does not control how a third party uses their cookies. You should check these third party websites' privacy policies for more information about their cookies if you are concerned about this.


Our Data Protection Officer can be contacted by email and post at the following address:

Royal College of General Practitioners
30 Euston Square

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