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Consulting Skills Courses

This image is the RCGP Accreditation Kitemark logo for quality assuranceNow delivered online, our consulting skills courses are aimed at GPs and trainees, no matter what their career stage, looking to develop their consultation skills and build confidence when interacting with patients, either in the surgery or remotely.

Our courses include:

Telephone Consultation and Triage Skills

This popular, long-standing RCGP course is now delivered online and provides you with a real understanding of how to manage the risks involved in telephone assessments to practise safely, effectively and efficiently. The day is entirely practical and will give you realistic tools and techniques in telephone triage and consultations by using interactive exercises, real calls, group work and plenary talks to explore what’s involved in providing care when we are unable to see the patient. The course is suitable for all GPs (qualified and practising, and AiTs or newly qualified), practice nurses and pharmacists.

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Telephone Consultation and Triage Skills

Are you worried about doing remote telephone triage or perhaps you're already experienced in this high risk area and want to brush up on your skills? This course will provide you with a real understanding of how to manage the risks involved in remote telephone consultations and the benefits this work can bring when practised effectively. This day will give you tools and techniques to best handle remote telephone consultations. This ONLINE course will taught via ZOOM.

Start date16/12/2021
Duration7 hours 45 minutes

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