Courses and events

Online

Dealing with complaints 2025

Complaints are a leading cause of distress and are often avoidable. With good self-awareness and tried and tested language skills, we teach ways to avoid our interactions leading to complaints and how to manage them if they do arise.

• Date

  03 December 2025

• Start time

  19:00

• Places left

  118

Minor Surgery Skills | Entry level (includes DOPS) | Newcastle

This two day beginners course is a mixture of theoretical and practical sessions and is intended for all GPs who wish to carry out Minor Surgery in their practices. It also includes the Direct Observations of Procedural Skills (DOPS) Assessment.

• Date

  09 December 2025

• Start time

  09:00

• Places left

  29

Remote consultations with the MDU

This seminar offers practical tips on providing remote consultations in a safe and effective manner, including the latest guidance, regulations and the medico-legal issues to consider.

• Date

  09 December 2025

• Start time

  13:00

• Places left

  147

Online

Economic Forecast: Interest Rates and Your Practice's Financial Future

Join the Lloyds Bank Healthcare team for an insightful webinar led by a Lloyds economist. Discover expert predictions on interest rates and how these changes could impact your borrowing and deposits. Gain valuable insights to help you navigate the financial landscape and make informed decisions for your practice. Don't miss this opportunity to stay ahead in a dynamic economic environment.

• Date

  11 December 2025

• Start time

  13:15

• Places left

  199

Microsoft Teams

Emotional intelligence and dealing with complaints at the GP reception

Join RCGP Scotland for this training by Dr Val McGarrell, for all non-clinical staff in GP Practices. The training aims to upskill frontline colleagues to build resilience and empathy when dealing with difficult situations and patient complaints at the GP reception, and more.

• Date

  11 December 2025

• Start time

  13:30

• Places left

  29

Royal College of General Practitioners

Minor Surgery Skills | Joint injections | Leeds

This highly practical, joint injection course is aimed at those working with musculoskeletal patients who would like to improve their assessment, diagnosis and management of the conditions, including the role of, the theory behind and practical use of corticosteroid joint and soft tissue injections. The course is suitable for all skill levels.

• Date

  12 December 2025

• Start time

  09:00

• Places left

  34

Online

Staff retention/attraction – how can we help you attract and retain staff

This session will consider a number of key business risks faced by GP practices and how this impacts partners and the management team. We will consider areas where risk may exist and who could be affected by this along with some steps to take to begin mitigation of these.

• Date

  20 January 2026

• Start time

  19:00

• Places left

  195

Online

Rescue Yourself from Overthinking 2026

Overthinking is a habit which we cultivate to feel safe. To break this habit, here we provide the tools of mindfulness, a thought diary, reframing core-beliefs and thoughts and challenging distorted thinking.

• Date

  21 January 2026

• Start time

  19:00

• Places left

  127

Online

GP Practice Valuations: Insights and Borrowing Considerations

This session will provide up-to-date information on GP practice premises valuations and key considerations for property partners when borrowing. Gain valuable insights to help you navigate the complexities of property valuations and make informed financial decisions for your practice.

• Date

  22 January 2026

• Start time

  13:15

• Places left

  198