Quality Improvement

Quality Improvement (QI) is a commitment to continuously improving the quality of healthcare by focusing on the preferences and needs of the people who use the services. It is an evidence-based approach that helps primary care free up time to deliver initiatives and embed new approaches more effectively and efficiently into practice. QI helps GPs to make the most of their systems, organisations, talents and expertise to deliver better outcomes for patients.

The RCGP recognises its role in taking the initiative around the quality agenda and that there is a need to reflect our members' experiences. In primary care, we don’t have time or resources to spend on things that don't work, don't serve our patients, and that could be done more efficiently or effectively. 'What good looks like' changes over time and we want to encourage everyone to engage in QI activities on a broader level, irrespective of where they are on the quality spectrum.

Engagement with QI activities is a mandatory part of the curriculum for GP trainees. This guidance outlines how to approach such a project, a structure for receiving formative feedback from the educational supervisor, and some tips on avoiding common pitfalls. Learn about quality improvement activities

QI Ready

QI Ready is a free online tool to support GPs and practice teams in better understanding QI methodologies and undertaking QI activities, including an online learning network and a series of QI learning modules. It is your starting place for all QI tools, guidance and case studies.

QOF Quality Improvement 

As of 1 April 2019, the Quality Outcomes Framework (QOF) in England includes modules based around quality improvement (QI) on prescribing safety and on end of life care.

The QOF QI hub on QI Ready contains useful practical resources and case studies which provide examples of how practices could approach their quality improvement activity.

The QI domain has been introduced to enable practices to recognise areas of care which require a greater focus, and support them to take steps to address this through the development and implementation of a quality improvement plan and sharing of learning across their network.

RCGP's Quality Improvement Guide for General Practice

To meet the challenge of improving the effectiveness and efficiency of the services GPs and their teams offer patients, a quality improvement approach is vital. This guide demonstrates accessible and workable interventions at practice level.

QI Regional Champions 

To support RCGP’s quality improvement programme of work, we are recruiting QI Regional Champions on a voluntary basis to raise awareness and improve understanding of quality improvement in primary care. If you would be interested in finding out more about the role or to join the network, please get in touch with the team at QualityImprovement@rcgp.org.uk

More on QI Regional Champions


For further information or to contribute to these resources please contact QualityImprovement@rcgp.org.uk

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