RCGP accessibility statement

This website is run by the Royal College of General Practitioners. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’re also making the website text easy to understand.

Help adjusting your device or browser

AbilityNet shows ways you can make your device and browser easier to use. It covers how to:

  • use your keyboard instead of a mouse
  • talk to your device or make it talk to you
  • make text larger
  • change your colours

How accessible is this website?

We know some parts of this website are not fully accessible:

  • some content is not compatible with screen readers
  • some parts of the website are difficult to navigate using just a keyboard
  • most of our PDFs are not fully accessible
  • some of our link text is not clear and can be confusing if you’re using a screen reader
  • a lot of our video content needs titles and captions
  • some images and media don’t have alternative text
  • you need to scroll horizontally when looking at some content on a small phone
  • there is low colour contrast in some sections of the website

See further, technical information about this site's accessibility.

How we’re improving accessibility

Our Digital Accessibility Working Group has established a roadmap of continuous improvement for digital accessibility at RCGP. The working group's responsibilities include:

  • raising awareness and promoting culture of accessibility in the RCGP
  • making recommendations for improving digital accessibility, and making sure these are done where possible
  • gathering data and information around the accessibility experiences of members and staff
  • offering support to members and staff who need accessibility expertise

In addition, we do automated accessibility testing twice a week. This helps us to understand what issues there are and how to fix them. It also ensures we can stay on top of any new issues that arise. 

We are also improving accessibility by:  

  • making content easier to read and navigate
  • rolling out an accessible PDF template
  • working on template-level fixes with developers

Tell us about an accessibility problem

We are always looking for ways to improve the website. Please contact us to report an accessibility problem that isn’t listed on this page.

You can also request website content in a different format like accessible PDF, large print, easy read, audio recording or braille.

Email: accessibility@rcgp.org.uk

Phone: 020 3188 7573

We’ll respond to your request within 3 working days.

Technical information about this website’s accessibility

To help us make using the RCGP website a positive experience for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.1. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level AA as the target for RCGP's website and other digital platforms.

Website navigation and readability

Some form fields don’t change appearance when they are selected. This fails WCAG 2.1 success criterion 2.4.7. 

Some link text needs to be improved so it is unique to that page and clearly explains the destination. This fails WCAG 2.1 success criterion 2.4.4.

The ‘Skip to content’ link doesn’t work and titles need to be added to iframes. This fails WCAG 2.1 success criterion 2.4.1.

Some pages and tables are missing headings and some navigation needs to be coded semantically as a list. This fails WCAG 2.1 success criterion 1.3.1.

Some links can’t be selected by screen readers as they contain no content inside the link or href. This fails WCAG 2.1 success criterion 4.1.2.

Every page should specify what language it is written in, within the HTML. This fails WCAG 2.1 success criterion 3.1.1.

All media and images need to have alternative text. This fails WCAG 2.1 success criterion 1.1.1.

Some sections of text don’t have good contrast with the background. This fails WCAG 2.1 success criterion 1.4.3.

Ensure links are distinguished by more than just colour. This fails WCAG 2.1 success criterion 1.4.1.

Mobile design

On small phones, some content scrolls horizontally. This fails WCAG 2.1 success criterion 1.4.10.

Pinch-to-zoom needs to be enabled so users can easily magnify content on a mobile device. This fails WCAG 2.1 success criterion 1.4.4.

Forms

All form controls and dialogs need labels. This fails WCAG 2.1 success criterion 1.3.1.

Form fields must identify what their purpose is programmatically to allow browsers to autocomplete known information. This fails WCAG 2.1 success criterion 1.3.5.

Some forms don’t have a submit button which can prevent people who use assistive technologies from submitting the form. This fails WCAG 2.1 success criterion 3.2.2.

PDFs

Some PDFs need to be made machine readable. This fails WCAG 2.1 success criterion 1.1.1.

Many PDFs need to be tagged, have the correct heading structure and clearly defined titles. This fails WCAG 2.1 success criterion 1.3.1 and 2.4.2. 

Some long PDFs need to include bookmarks. This fails WCAG 2.1 success criterion 2.4.5.

Code validation

Some pages have duplicate ID attributes. This fails WCAG 2.1 success criterion 4.1.1.

Third party content

We may sometimes have third party content or functionality on our website. Where we are required to feature third party content, we cannot reasonably accept responsibility for ensuring it meets accessibility standards. However, for all content we have control over or have otherwise chosen to include, we are committed to working towards ensuring this content is accessible as possible.

Third party platforms

We often use other applications to create content. For example:

  • social media content, such as on Instagram, Twitter, Facebook or LinkedIn
  • videos which we post on YouTube or Vimeo

Where resource allows, we do our best to make this content as accessible as possible (for example, by making sure any video we upload to YouTube has appropriate subtitled, captions and audio description). However, we do not have influence over the accessibility of the platform itself (for example, the YouTube video player functionality).

Preparation of this accessibility statement

This statement was prepared on 23 September 2020. It was last reviewed on 17 September 2021.

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