Quality Improvement

Quality Improvement (QI) is a commitment to continuously improving the quality of healthcare by focusing on the preferences and needs of the people who use the services. It is an evidence-based approach that helps primary care free up time to deliver initiatives and embed new approaches more effectively and efficiently into practice. QI helps GPs to make the most of their systems, organisations, talents and expertise to deliver better outcomes for patients.

CIRC recognises its role in taking the initiative around the quality agenda and that there is a need to reflect our members' experiences. In primary care, we don’t have time or resources to spend on things that don't work, don't serve our patients, and that could be done more efficiently or effectively. 'What good looks like' changes over time and we want to encourage everyone to engage in QI activities on a broader level, irrespective of where they are on the quality spectrum.

Engagement with QI activities is a mandatory part of the curriculum for GP trainees. This guidance outlines how to approach such a project, a structure for receiving formative feedback from the educational supervisor, and some tips on avoiding common pitfalls.

QI Ready

QI Ready is an online self-approval tool to assist you in better understanding QI methodologies, including an online learning network and a series of learning modules. The online learning network hosts a case study database that contains examples of easy to replicate activities from practices across the UK; various resources to support GPs and practice staff with QI activities; and a discussion forum to promote interaction, discussions on QI experiences and helpful feedback.

RCGP’s Quality Improvement Guide for General Practice

To meet the challenge of improving the effectiveness and efficiency of the services GPs and their teams offer patients, a quality improvement approach is vital. This guide is available as a booklet or ‘one pagers’ on key tools – demonstrate accessible and workable interventions at practice level. 

Current QI Projects

This is a growing list of QI approaches being piloted or fully delivered in practice. Most have a clinical area specific approach, and we encourage you to either reproduce these themes within your practice and apply the methodologies to other clinical areas.

For further information or to contribute to these resources please contact QualityImprovement@rcgp.org.uk

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