Patient Online gives patients the option to make appointments, order repeat prescriptions (‘transactional services’) and now patients in England can request access to detailed coded record information in their GP records. This can be done using their computer, tablet or smartphone rather than having to phone or visit their practice.
RCGP has worked in partnership with NHS England to produce a toolkit containing a range of resources including eLearning modules and practical guidance to help GP Practices offer online services.
New guidance documents have been produced, focussing on:
The guidance is available via the toolkit and additional resources for practices and patients are available on the NHS England website.
View the toolkit here
We are currently conducting a short survey to ask healthcare professionals about their experience in implementing record access within their practices. This survey consists of 9 questions, and should take less than 5 minutes. Tell us your thoughts here.
Patient Online in RCGP Clinical News
Our articles from January’s edition of Clinical News are below: