Primary Care Networks

The RCGP supports the development of Primary Care Networks (PCNs) to improve patient outcomes, reduce the current pressures faced by individual practices and improve the working environment for primary care teams.

We recognise the pressures that PCNs are facing as new organisations to manage the expectations of the system and deliver the Network Contract DES. 

We can provide guidance, training, support and facilitation to enable PCNs to reach their full potential, and ultimately achieve step three of NHS England’s PCN maturity matrix. 

We recognise that PCNs are at different stages of development and can develop bespoke programmes of support, whether you need help with organisational development and culture change, utilising new roles, embedding person-centred care, developing multidisciplinary teams or supporting struggling member practices.

Our team is a UK-wide network of primary care specialists including expert clinical and practice advisers, coaches and trainers, who are GPs, practice managers, practice nurses and clinical pharmacists. They have extensive experience of working with individual practices and at-scale organisations and are committed to providing peer support and quality improvement focused solutions.

We can support and facilitate specific areas of development for PCNs, including (but not limited to):

Leadership development support

Organisational development and change management

  • Review of current governance structure to ensure fit for purpose
  • Help to develop new PCN-wide policies and processes
  • Workforce analysis / skill and capacity assessment
  • Supporting recruitment and introduction of new roles
  • Active signposting workshops
  • PCN development workshops/away days to share the vision, support multidisciplinary team working, develop a PCN-wide learning culture and address staff wellbeing
  • Development of a PCN communications strategy
  • CQC preparation workshops
  • Bespoke support for struggling/underperforming member practices

Person-centred care and community development

  • Embedding patient-centred care across the PCN
  • Facilitated workshops in association with Peak Health, utilising a Health Coaching Approach

Population health

  • Introduction to population health course – in development
  • Understanding health data/stats for PCN leads – in development
  • Support with developing new care services, including bid writing

Collaborative working

  • Support with stakeholder engagement and asset management
  • Training on influencing and negotiations skills
  • Conflict resolution/mediation to overcome difficult/contentious issues and rebuild trust
We would welcome the opportunity to discuss your requirements and support your next stages of development/transformation.
Get in touch 

Primary Care Network podcasts from RCGP

Getting To Grips With Population Health

A brief introduction to population health for Primary Care Networks (PCN) from Dr Kathrin Thomas a GP and Consultant in Public Health. The discussion includes a clear explanation of what a population health approach means, how it can address health inequalities and improve the health of your PCN population, and some practical suggestions as to how this might be achieved.

Developing a coaching mindset at your PCN

Dr Tim Williams GP, coach and author discusses the value of coaching for leadership development both for individual PCN leaders, teams and the whole organisation.

Being a Clinical Director in 2020- the highs and lows

Dr Nicky Turner, GP in Buckinghamshire and Clinical Director for the Chalfonts PCN reflects on her personal leadership journey, and discusses some of the opportunities and challenges facing all clinical directors. This podcast was recorded prior to the Covid 19 pandemic.

Embedding personalised care in PCNs

Dr Ollie Hart, GP, PCN Clinical Director, Clinical Commissioning Lead for Person Centred Care at Sheffield CCG and passionate exponent of personalised care, discusses the benefits for individual patients, health professionals and the whole system.

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