Case studies

Here are some practical examples of our work with GP practices, primary care teams and CCGs, detailing how we have approached and resolved a variety of issues, and the positive impact this has had on primary care teams, patient services and patient outcomes.


Helping practices develop leadership and prepare for CQC re-inspection

We assisted a practice in developing a new leadership structure and rectify a number of issues in preparation for a successful CQC re-inspection.


Delivering long-term primary care transformation in Greater Manchester

Since 2017, we have worked in partnership with Greater Manchester Health and Social Care Partnership (equivalent to STPs in other parts of England) to develop and deliver a long-term primary care transformation project to 480 GP practices in Greater Manchester.


Helping practices resolve deep-lying issues to improve staff morale and patient engagement

We helped an urban practice change its culture to improve staff morale and patient engagement.


Delivering quality improvement in practices for entire (CCG) regions

In 2017-18 we worked with a CCG responsible for general practices in a deprived area of London, delivering quality improvement to seven practices that were struggling with a variety of long-standing issues.


Helping practices develop leadership and negotiate a new purpose-built premises

We assisted a practice in developing a new leadership structure and negotiate a move to new purpose-built premises, ultimately improving their CQC rating.


Helping practices manage excessive workload and improve the wellbeing of practice staff

We assisted a practice in finding ways to manage an overload of work and a GP staff on the verge of burnout.


Helping practices exit special measures and improve their CQC inspection ratings

We helped a practice exit special measures and improve their CQC rating from ‘inadequate’ to ‘good’.

Find courses & events

The item has been added to your basket.

Continue shopping

Go to basket

This item is out of stock.

Continue shopping

The item is out of stock.

Yes Continue shopping

An error occured adding your item to the basket:

Continue shopping