Our vision

General practice is the bedrock of the NHS. It is the first point of contact with the health service and is highly valued by patients. But it is also under immense strain. To meet the health challenges of the 21st Century and secure the future of general practice, we need to respond to changing patient and professional needs. 


We believe that with the right tools, skills and investment, general practice can continue to deliver world class, place-based patient care and being a GP can be the best job in the world. 

General practice in the future will remain true to its core principles – providing continuity and person-centred care - but the ways that care is delivered will change. The consultation will remain at the heart of general practice, but its form and content will look very different. GPs will have more time to care. The standard consultation length will be 15 minutes or longer if patients need more time. More consultations will be delivered remotely, by video, telephone or online. The relationship between doctor and patient will be recast: patients will be treated as equal partners in their own care and shared decision making will be the norm. 

General practice in the future won’t just be provided by GPs working in isolation. Care will be delivered by multidisciplinary practice teams comprising a range of clinical and non-clinical roles. Extended practice teams will enable patients to see a health professional more quickly; ease the workload burden on GPs and will widen the range of services provided in general practice. This will enable GPs to refocus their skills where they are most needed – diagnosing serious health conditions, managing multimorbidity and undifferentiated symptoms.

Tomorrow’s GPs will also work collaboratively with neighbouring practices to deliver placed-based care for their patient populations. These networks will serve as wellbeing hubs, hosting a range of wellbeing, healthy living and community services. This way general practice will play a proactive role in preventing ill-health, reducing health inequalities and building community resilience. Continuity and holistic care remain at the heart of our vision for general practice. The shift to working in multidisciplinary teams and at scale demands innovative new approaches to continuity of care. Patients will benefit from care that feels more joined up, thanks to shared digital care records, but also from new forms of relationship-based continuity – this might be a relationship with a group of clinicians or ‘micro-team’ or else with a named member of the practice team.

Next: A revitalised profession >

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