General practice is open

As we head into the second lockdown in England, the Royal College of GPs have launched a new resource for GP practices urging patients to continue accessing primary care services when they need to. General practice is open – and has been throughout the pandemic – but because of Coronavirus the way patients are seen in primary care has changed. 

Our resource describes the way in which services are offered – and how most appointments are currently carried out over the phone or via video in the first instance. We are reiterating to patients that if a face to face appointment is needed you will still be seen in person by a GP. 

Posters

Over the following 8 weeks we will continue to add resources to this web page to support GPs in communicating how best patients can access services. 

If you feel unwell or have any worrying symptoms, such as potential signs of cancer,you should seek medical assistance

If you feel unwell or have any worrying symptoms, such as potential signs of cancer, you should seek medical assistance.

GP practices are open and here to help but because of the need to minimise the amount of face to face contact to keep you safe, most appointments in the first instance are carried out over the phone or via video. In an emergency, for example if you think you might be having a heart attack or stroke, call 999. 

If a face to face appointment is needed you will still be seen in person by a GP

If a face to face appointment is needed you will still be seen in person by a GP.

Telephone appointments are not suitable for everyone– if you need a physical examination or blood test, for example. You and your GP can reach a decision on what is best for you.

If you have Coronavirus symptoms you should stay at home for at least 10 days

If you have Coronavirus symptoms you should stay at home for at least 10 days.

from when your symptoms started and call NHS 111 if your symptoms worsen. You should arrange to take a test by visiting www.nhs.uk or by calling 119 but do not go to a GP surgery, pharmacy or hospital.


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