Bright Ideas

Bright Ideas Icons

A better way of doing things, tried and tested by frontline healthcare professionals

Healthcare professionals delivering care on the frontline are busy ensuring people have the best care and the best possible outcomes. Often we see better ways of doing things, better because it's a way to improve patient outcomes or release our time or improve the patient journey or reduce the cost.

At the RCGP we want new approaches to be recognised, celebrated and spread. The RCGP launched the Bright Ideas Awards to recognise and celebrate the interesting fresh approaches frontline professionals are making to improve primary care.

We want to help others to make these changes, award winners will be invited to participate in facilitated workshops to support others to make the improvements they have inspired others to try. We are running regional Bright Ideas Workshops to facilitate learning and support others to try these new approaches.

RCGP Bright Ideas Awards 2019 

This year the RCGP sought to capture and share Bright Ideas in general practice which showed qualitatively or quantitatively that they have benefitted the practice in one or more of the following areas:

  • Pioneer Award – these recognise and celebrate ideas which are at the forefront of healthcare and pushing the boundaries of general practice.
  • High Impact Award – this award recognises and celebrates ideas which have taken a fresh approach to addressing the challenges currently facing primary care and have demonstrated tremendous value.

More on the 2019 Bright Ideas Awards

Bright Ideas Awards 2018

Workshops

The College is organising workshops to share some of the Bright Ideas to help GPs try these Bright Ideas to improve the quality of care and adapt to the changing primary care landscape.

The sessions, hosted and developed by two of the selected winners in 2019, will include an overview of the Bright Idea, a facilitated discussion, and educational materials to help plan and introduce the idea into a practice setting. Attendees will be invited to participate in a peer support network.

If you would like to attend the workshops, please email bright.ideas@rcgp.org.uk

Following the workshops, the College will coordinate regular tele-conferences to provide easily accessible peer support and evaluate the impact of the Bright Idea within the various practice settings.

Get in touch:

Email bright.ideas@rcgp.org.uk with any queries.



Temporary Residents Service

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The Dwyfor cluster decided to run a single, standalone service for all TRs staying within the cluster over the Easter, Whitsun and Summer school holidays. This would standardise the service offered to all TRs, offering better access whilst ensuring that permanent residents continued to enjoy access to their primary care service without being affected by the high volume of visitors during holiday periods.


Developing a Sustainable Workforce Through a CIC Model

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In 2015, Red Kite Health Solutions community interest company was created, with the four GP representatives sitting as directors and the remaining 40 cluster GP partners becoming members of the company.


The GP Communication Project - Improving Care and Reducing Cost

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Following collaboration with the Health and Social Care Board, the Business Services Organisation, NI Prison Service and the South Eastern Trust a letter was composed to send to the GPs of all patients in Maghaberry on their entry into prison.


Opioid Patient Support and Reduction Programme

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Since the beginning of February 2019 as a practice team we decided to take control of the list of patients in our practice who are prescribed opiates and seen with chronic pain issues.


GP Consultant Exchange Programme

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We implemented and facilitated a GP-consultant liaison scheme. Similar schemes were initiated in Portsmouth (2015) and Basingstoke (2017). In our scheme secondary care consultants from University Hospitals Southampton and local GPs volunteered to host and visit each other’s workplaces for half a day to appreciate the challenges they face within the NHS.


The Cancer Maps

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The Cancer Maps is an interactive online tool based on the Nice Guidelines NG12 cancer guidelines, designed to be used during consultations to help clinicians with possible cancer symptoms.


Improving services through patient co-production

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We ran a standard capacity- based appointment system, which was accessed by telephone. A patient survey indicated very high satisfaction with clinical advice and treatment, but poor access to appointments, and difficulty with relational continuity with their known GP. To solve this issue we launched online access to clinical advice for all appointment requests for GPs and Advanced Nurse Practitioners.


Positive psychology to reduce missed appointments

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In our GP surgery, like many others, staff and patients were frustrated when people did not attend their booked appointments or cancel in time to free the appointment up for another patient. A PPG member who is also a psychologist suggested that two aspects of behavioural psychology i) social norms and ii) active commitments, could be helpful in solving the problem.


ProActiveGP Virtual Clinic

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In 2014 we changed our practice’s way of managing blood results and moved to a proactive SMS with EMIS driven and Outlook templates to facilitate. We create software that could both expand the number of templates and offer a system that was easy to implement to improve the way we communicate blood test results to our patients.


CBT Pain Management Course

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A review of the data from our COMPASS report the Grosvenor Road Surgery in Belfast showed a gradual but sustained increase in the amount of prescribed analgesics. As a result, we decided to be proactive in how we care for patients who suffer from chronic pain at our practice.

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