Video consultations during Covid-19

Publication date: 10 March 2020

Professor Martin Marshall, Chair of the Royal College of GPs, said: "GPs can always be relied on to rally in a crisis and as the situation escalates we will need different and more flexible ways of working to ensure that patients continue to receive the care they need, in the safest way possible.

"We know that some practices are ramping up the number of remote consultations they are offering, either online or by phone or video, and that seems like a sensible measure, particularly for initial contact and for appointments that have been booked online. However, these consultations have their limits and not all patients will feel confident about communicating with their GP in this way - or have access to the technology to make it happen – and we must ensure that they are not disadvantaged as a result."

Further Information

RCGP Press office:  020 3188 7494/7574/7575
Out of hours: 0203 188 7659

Notes to editor

The Royal College of General Practitioners is a network of more than 53,000 family doctors working to improve care for patients. We work to encourage and maintain the highest standards of general medical practice and act as the voice of GPs on education, training, research and clinical standards.

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