BJGP
Discussion Forum topic – James Mackenzie Lecture

 

The following comments refer to this article: Haslam DA. Who cares?The James Mackenzie Lecture 2006. Br J Gen Pract. 2007; 57(545): 987–993. View title page online

 


Date: 25 Feb 2008 14:56:38
Topic: The James Mackenzie Lecture 2006
Comments by: Dougal Jeffries


I too was delighted by the tone and content of David Haslam's James McKenzie lecture, but like the previous commentator I am baffled as to why the personal convictions of such College stalwarts as Professor Haslam seem not to be reflected in any official College policies. It seems as though every thoughtful GP is railing against the imposed rigidity of QOF and its unintended harmful side-effects (medicalisation, excessive prescribing, creation of anxiety, detraction from non-targeted clinical areas, reduction in personal and individualised care etc.), while the College proclaims what a wonderful job we are all doing.

 

I attended the Annual Conference in Edinburgh last year, and far from perceiving it as the triumph that the College establishment proclaimed it to be, I thought it was a depressing spectacle of self-congratulation and complacency in the face of the most aggressive assault on our professional independence and integrity for the past 30 years. I would love to think that David's wisdom and his suspicions that something is seriously amiss might be reflected in some serious self-questioning among the senior ranks of the College.

 

 

Date: 19 Dec 2007 17:22:11
Topic: The James Mackenzie Lecture 2006
Comments by: Dr Nicholas Shah
MBChB MRCGP MSO MSc, Whetstone Medical Centre, Birkenhead
 
Thank you very much for article ‘Who Cares?’. I found it thought-provoking and I can strongly identify with your thoughts. I have been an inner city GP for 15 years and have pursued the medical model with postgraduate exams, diplomas, and degrees etc. but wonder what it all means in these evidence-based, target-driven days. Your suggestion that making people feel better might be important reason that we exist as GP’s has caught my imagination!

 

 

Date: 14 Dec 2007 14:37
Topic: The James Mackenzie Lecture 2006
Comments by: John McGough

 
I have just read David Haslam's lecture. It is rare to feel such tremendous empathy with a writer as I did on reading it. He so well encapsulates many of the faults of our current medical model, especially as it is applied to general practice. 

 

I frequently feel confusion as to my patients' problems, so, as he suggests, I just listen and reassure. They appear to go away happy, and they return, so something beneficial must have passed between us. I also feel a strong sense of guilt and uncertainty when I treat problems such as hypertension and hypercholesterolaemia, knowing that only a small proportion of those treated will benefit from the treatment. I often tell people the figures for the benefit to help them decide on whether to start treatment, which frequently elicits ‘What do you think, Doctor?’.

 

I do not see any easy answer to this in a population whose fears are fed by a media that appears to base its stories on the sales they will generate, and not on any perception of public good. Perhaps there is no answer but to continue to listen and to reassure.
 
 

Date: 13 Dec 2007 19:48
Topic: The James Mackenzie Lecture 2006
Comments by: Ian Stevens

 

Just a note to say how much I enjoyed and valued your paper. I am an NHS physiotherapist and work with GPs and in a pain clinic. I have the time to listen, and find that biomedicine and measurement are often blind to narratives and suffering. I recommend the following paper to other clinicians interested in the area of meaning and placebo: www.annals.org/cgi/content/full/136/6/471
All the best and I loved the Neil Young quote!
 


Date: 12 Dec 2007 15:04:16
Topic: The James Mackenzie Lecture 2006
Comments by: Kenny

 
I have just finished reading your excellent James Mackenzie lecture in December's BJGP. Thought-provoking, relevant, and to the point. Thanks in particular for introducing me to the McNamara Fallacy, a useful and expanded alternative to the rather overused ‘drunken search’.

 

 

Date: 4 Dec 2007 09:17
Topic: The James Mackenzie Lecture 2006
Comments by: Michael Jameson

 
An original, valid portrait of ‘The Complete Doctor’ which is relevant to today and to medicine worldwide. Medicine led other self-registering and self-regulating professions in portraying ‘The Doctor’ of both sexes, and then did the same in portraying ‘The Good Doctor’. This lecture leads the rest of our profession in portraying ‘My Doctor’ as recognised by the patient without deference but with an understanding of the link between rights and responsibilities of consulting one. Well done. Now for family solicitors and parish priests to adopt these tested principles by improving the quality of care they provide for the people who trust them.
 

 

Date: 3 Dec 2007 4:49
Topic: The James Mackenzie Lecture 2006
Comments by: Jonathan Heatley,
GP, Horsham, West Sussex

 

I loved your Mackenzie lecture in this weeks' BJGP. I entirely agree that boosting patients' confidence and self-esteem is one of the things we should do well if we are to be effective GPs. However, there is the subsequent problem of making patients dependent on us and this has been a constant conflict in my experience. Every now and again one has to remind patients that although we are free and sympathetic, they need to stop using us as a sounding board. If we have been too kind they take this very badly and this is the typical trap that catches doctors who are keen to be liked. It seems to be a more reliable practice to be a mixture of strict and kind and this really is a difficult balancing act that is hard to teach and must be learnt through experience. I have sometimes gone out of my way to be helpful/kind to someone I feel I have been too strict with, and its astounding the positive effect it has. They should not by rights be so thankful but by some quirk of human nature they are. On the other hand when a colleague who is kinder and more indulgent has to get stricter there occasionally follows a complaint.  

 


Date: 2 Dec 2007 15:56
Topic: The James Mackenzie Lecture 2006
Comment by: John Sharvill

  
Thank you David Haslam for writing this. It should be compulsory reading for all NHS reformers, QOF points designers, GP registrars, and probably evidence-based gurus and lawyers. I particularly liked the illness/disease comparison and the digital/analogue contrast.

 

My muddle is though how can we have got into the current state with you at the rudder of the College? The little yellow boxes that pop up invading every consultation almost demand that patients now need to book a double slot. Firstly, to get the new contract bits sorted so that the practice can survive financially, then to see the doctor to discuss their problems. Please could you write a follow up with the solution?

 


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