RCGP Policy Watch
Friday 3 July
Latest GP Patient Survey results (NHS England)
NHS England published its latest survey of two and half million people who had used GP services and NHS dentists in the past year, finding that 84 per cent of patients rated their GP surgery as good. The statistics found that positive ratings of GP services had declined slightly compared to last year, with one per cent fewer patients stating that their experience of making an appointment was good, or that they would recommend their GP.
MPS survey reveals 46% of GPs believe patients are more violent and aggressive than five years ago (MPS)
The Medical Protection Society survey of its GP members found that 51 per cent of GPs had experienced violent and aggressive behaviour from patients, while 34 per cent accepted it as part of the job. The Society called for more support from NHS England to implement the zero tolerance policy and cited the fact that 46 per cent of GPs believed patients had become more aggressive in the last five years.
New social contract between the public, health and care services (DoH)
Health Secretary Jeremy Hunt called on the public to take responsibility for their own health, looking after the elderly and using NHS resources. In a speech to the Local Government Association’s annual conference he argued that there needed to be a social contract between the public and the health and social care services, and that personal responsibility was as important as system accountability.
Employers urged to create conditions which encourage doctors, nurses and midwives to admit mistakes (GMC)
Guidance launched by the General Medical Council and Nursing and Midwifery Council outlined the standards expected of doctors, nurses and midwives in the UK. The guidance clarified that these health professionals should speak to the patient or family as soon as poor care was noticed, apologise to the patient and report errors at an early stage.
Finance directors forecast further deterioration of NHS finances (HFMA)
The findings of the Healthcare Financial Management Association’s NHS Financial Temperature Check forecast a further deterioration of NHS finances this year. The survey of 196 finance directors found that 78 per cent of trust finance directors expected to be financially worse off in 2015/16 compared to 2014/15, and called on the government to explain how they planned to spend its extra £8 billion of NHS funding.