RCGP reponse to Public Accounts Committee report into provision of out of hours (OOH) services

 

RCGP Chairman of Council, Professor Mayur Lakhani, said:

 

“GPs do see this as an issue of high public concern – and they are equally concerned for the welfare of their patients.  The Council of the Royal College of General Practitioners (RCGP) has been addressing this issue and earlier this week launched an independent 10 point plan to reduce confusion for patients seeking out of hours care and to improve services.

 

“As our document shows, clearly it is Primary Care Trusts (PCTs)who are responsible and must be held to account. The important thing now is to move forward and focus on improving standards for patients. We believe our 10 point plan will go a long way to do this.

 

“GPs tell me that they get angry when they are repeatedly blamed for the problems with out of hours care.  I think the situation arises because it has become convenient to ‘bash’ GPs with gratuitous attacks. This is unacceptable and must stop. GPs agonised over whether to end 24 hour responsibility. We would like to emphasise that GPs still take part in out of hours rotas.

 

“Before the new GP contract came into force, GPs were held personally responsible for the care of their patients, 24 hours a day, 365 days a year. OOH care was turning off a lot of doctors including women GPs from entering the profession.  Now there is an improvement in morale and recruitment. The College warned Primary Care Trusts before OOH care was handed over to them in 2004 that more provision for schemes including GP cooperatives – a scheme which had been working well in a number of areas - needed to be made to avoid problems.”

 

“It is now time to move on and focus on the needs of patients. PCTs and GPs should work together to improve out of hours care for patients.”

 

Ends

The RCGP urgent care strategy and action plan can be seen on the College website

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