MDDUS Avoid harm and reduce your risk

Date24 April 2018
Duration1 day
Start Time09:00
End Time17:00
TypeClassroom based
AudienceGP, GP Trainee, GP Trainer or educator, First5



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 An interactive day with MDDUS, learn more about why claims occur, explore ways in which known risk can be mitigated, exploring how to reduce the risk of patient harm and understanding the recurrent and emerging pitfalls leading to GMC complaints, including the management of patient complaints.

Medico-legal actions against GPs are rising in frequency and as part of our internal governance, MDDUS conduct on going analysis on member claims, complaints and GMC cases to understand the most common and serious risks to which GP are exposed. Delegates will learn more about why claims occur, what features of professional practice can assist in providing a robust defence if appropriate and explore ways in which known risk can be mitigated. 

The Day will start with welcome introductions from Liz Price a senior risk adviser, works closely with the MDDUS advisory team to analyse and understand the key trends in medico legal risk associated with patient complaints and negligence claims. A long with  Alan Frame a risk adviser in NHS clinical risk management and claims handling.

The morning session topics from 09:30 to 12:30

Negligence claims -  This session will introduce delegates to negligence claims, how and why they arise and consider how they can best be defended. Avoiding missed and delayed.
Avoiding missed and delayed diagnosis - This session will focus on the common causes including mismanagement of results and failures in referral and will use case studies to consider how some of the commonly occurring risks can be mitigated in practice.
Avoiding risk in prescribing -  This session explores the common pitfalls and how to mitigate these risks.

The afternoon session topics from  13:30 to 16:30

Avoiding GMC complaints -  Using case studies in this session will explore the most common reasons for referral to the GMC and will provide advice on how to minimise these risks.
Essentials in confidentiality and information governance -  This session will review frequently asked question from GPs in relation to confidentiality and will introduce emerging information governance ricks along with advice on how to plan for theses.

CPD certificate of attendance will be provided to all delegates for their records.

VenueDryden Centre , Evistone Road, Low Fell, Gateshead, NE9 5UR
Maximum capacity35
EmailSharon Sudder
Phone0203 188 7699
ContactSharon Sudder
Faculty/DepartmentNorth East England Faculty

Course programme

09:00 Registration

09:30 Welcome and introductions

09:45 Negligence claims

10:15 Avoiding missed and delayed diagnosis

11:30 Avoiding risk in prescribing

12:30 Lunch

13:30 Avoiding GMC complaints

15:15 Essentials in confidentiality and information governance

16:25 Plenary

16:30 close


  • Lunch
  • Parking
  • Refreshments


Liz Price, Senior Risk Adviser at MDDUS

Alan Frame,  Risk Adviser at MDDUS

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