Avoid harm and reduce your risk

Date20 March 2018
Duration1 day
Start Time09:30
End Time16:30
TypeClassroom based
LocationChelmsford
AudienceGP, Foundation Doctor, GP Trainee, Medical student, First5

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£60.00

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 An interactive day with MDDUS, learn more about why claims occur, explore ways in which known risk can be mitigated, exploring how to reduce the risk of patient harm and understanding the recurrent and emerging pitfalls leading to GMC complaints, including the management of patient complaints.

Medico-legal actions against GPs are rising in frequency and as part of our internal governance, MDDUS conduct on going analysis on member claims, complaints and GMC cases to understand the most common and serious risks to which GP are exposed. Delegates will learn more about why claims occur, what features of professional practice can assist in providing a robust defence if appropriate and explore ways in which known risk can be mitigated. 

The Day will start with welcome introductions from Liz Price a senior risk adviser, works closely with the MDDUS advisory team to analyse and understand the key trends in medico legal risk associated with patient complaints and negligence claims. A long with  Alan Frame a risk adviser in NHS clinical risk management and claims handling.

The morning session topics from 09:30 to 12:30

Negligence claims -  This session will introduce delegates to negligence claims, how and why they arise and consider how they can best be defended. Avoiding missed and delayed.
Avoiding missed and delayed diagnosis - This session will focus on the common causes including mismanagement of results and failures in referral and will use case studies to consider how some of the commonly occurring risks can be mitigated in practice.
Avoiding risk in prescribing -  This session explores the common pitfalls and how to mitigate these risks.

The afternoon session topics from  13:30 to 16:30

Avoiding GMC complaints -  Using case studies in this session will explore the most common reasons for referral to the GMC and will provide advice on how to minimise these risks.
Essentials in confidentiality and information governance -  This session will review frequently asked question from GPs in relation to confidentiality and will introduce emerging information governance ricks along with advice on how to plan for theses.

CPD certificate of attendance will be provided to all delegates for their records.

VenueChelmsford City Football Club, Salerno Way, Chelmsford, Essex, CM1 2EH
Maximum capacity15
Email.
Phone0203 188 7403
ContactEssex Faculty
Faculty/DepartmentEssex Faculty

Course programme

Programme

09:30

Welcome and introductions

09:45

Negligence claims

MDDUS analysis of GP claims identifies the common causes from which negligence claims arise. This session will introduce delegates to negligence claims, how and why they arise and consider how they can best be defended.

10:15

Avoiding missed and delayed diagnosis

Contributing to two thirds of negligence claims, delayed or missed diagnosis is the biggest risk area for GPs. This session will focus on the common causes, including mismanagement of results and failures in referral, and will use case studies to consider how some of the commonly occurring risks can be mitigated in practice.

11.30

Avoiding risk in prescribing

Risks associated with managing prescribing account for up to 15% of negligence claims each year. This session explores the common pitfalls and how to mitigate these risks.

12:30

Lunch

13:30

Avoiding GMC complaints

Analysis of GMC complaints against GPs identify some additional risk areas including use of chaperones, personal and practice use of social media and the management of patient complaints. Using case studies, this session will explore the most common reasons for referral to the GMC and will provide advice on how to minimise these risks.

15:15

Essentials in confidentiality and information governance

This session will review frequently asked questions from GPs in relation to confidentiality, and will introduce emerging information governance risks, along with advice on how to plan for these.

16:25

Plenary

16:30

Close

Facilities

  • Lunch
  • Parking
  • Refreshments
  • Wi-fi

Facilitator/Speakers

Essex Faculty

 

MDDU

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