PG Tips - Getting the most from your Patient Participation Group

"Far from being a platform for complaints it is unusual for there to be strong dissent in the meetings. However members do have some strong opinions. I have been pulled up once or twice for saying “it’s just too difficult”, and it has been useful to learn how quickly I try to excuse the status quo. I have also been surprised at the ability of the group to grasp the dilemmas involved in practice decisions and their robust view that we should not “pander” to patients!"

Dr Peter Cawston, (GP member of P3) discussing his practice PPG.

Patient Involvement is a major issue.  Now a part of the QOF requirement, and a major aspect of the "Better Health, Better Care Action Plan" from the new Scottish Government,  patients are moving to the top of the agenda for many health professionals.   Many practices will pay lip-service and 'conduct' a PPG that is affiliated to their practice.  However, the potential of the PPG is rarely fully realised...

This guidance will not only strive to highlight the many positive aspects of patient participation groups, but will also explore the potential limitations and obstacles and provide solutions for these.

Please explore the page of case studies and testimonials in order to gain some insight directly from those involved.  The FAQ list will hopefully answer any PPG-related queries that you may have.  And finally, the resource page will provide links to articles, documents and websites that will all aid your PPG journey. 

Our expertise is not inexhaustible and we hope to learn as much we teach.  You are actively encouraged to make suggestions or offer comment by e-mailing the P3 group via palexander@rcgp-scotland.org.uk