"Far from being a platform for complaints it is unusual for there to be strong dissent in the meetings. However members do have some strong opinions. I have been pulled up once or twice for saying “it’s just too difficult”, and it has been useful to learn how quickly I try to excuse the status quo. I have also been surprised at the ability of the group to grasp the dilemmas involved in practice decisions and their robust view that we should not “pander” to patients!"
Dr Peter Cawston, (GP member of P3) discussing his practice Patient Participation Group (PPG).
Patient Involvement is a major issue within general practice. It is now a part of the Quality Outcomes Framework (QOF) requirement and a major aspect of the "Better Health, Better Care Action Plan" from the new Scottish Government. Patients are moving to the top of the agenda for many health professionals. Some practices will pay lip-service and 'conduct' a PPG that is affiliated to their practice. However, the potential of the PPG is rarely fully realised.
This guidance will not only strive to highlight the many positive aspects of patient participation groups, but will also explore the potential limitations and obstacles and provide solutions for these.
This list will hopefully answer any PPG related queries that you may have.
Provides links to articles, documents and websites that will aid your PPG journey.
Feedback from GPs and PPG members on their experiences.
Our expertise is not inexhaustible and we hope to learn as much we teach. You are actively encouraged to make suggestions or offer comment by e-mailing the P3 group via palexander@rcgp-scotland.org.uk