Person-Centred Care Training Videos

Stockton Initiatives: GP Perspective

In this video, we hear about the social element to health problems and the importance of integrating the social and medical models of care. A key element of this is identify, what is important to the person and working with trusted care coordinators to help ensure people are getting the medical and social support they need.

Stockton Care Coordinators

Stan and Rose discuss how care coordination works in Stockton as well as the benefits and challenges. Care Coordinators in Stockton work directly with practices to support the creation of individual care plans. Coordinators can refer into social care, voluntary sector, citizen’s advice, gyms, peer support groups and much more.

While there is evidence that Care Coordinators are greatly benefiting people in Stockton, they still face challenges such as funding for programmes and transportation to and from those programmes.

GP Perspective

Totnes, has a mixed community with areas of both affluence and severe deprivation. Primacy Care practitioners in the area have had the benefit of working with community organisations for over 30 years. Recently, local organisations have come together under an umbrella organisation, Caring Town Totnes, which serves as a focal point for GPs to be able to prescribe patients for help or advice.

Caring Town Totnes

Caring Town Totnes is a network of about 80 providers from the community, volunteer, statutory and private sectors. It was formed as a response to issues such as cuts in services and growing demand and has received very positive feedback since inception. The initiative also works with partner organisations to fill in gap in services. Current priorities include mental health in adolescence and isolation in older people. From a patient, or person's perspective, this is an opportunity offered by the NHS to go outside of the NHS for support.

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