RCGP response to Pulse survey on non-urgent general practice services

Publication date: 10 January 2018

Professor Helen Stokes-Lampard, Chair of the Royal College of GPs, said: "GP practices, like hospitals, are facing intense pressures this winter. We need to prioritise the services we deliver to patients based on urgency of need and sometimes this means offering fewer appointments for routine or non-urgent services.

"This isn't something GPs want to do - but we need to ensure we are using our finite resources where they are needed most urgently, and a great deal of thought will be given whenever difficult decisions like this are made, so that we can continue to deliver the safest patient care possible.

"We would like to thank all of our patients for their patience and understanding at this particularly difficult time for general practice and the wider NHS, and offer reassurance that we will try our hardest to restart offering any routine services that might have been temporarily suspended as soon as possible."

Further Information

RCGP Press office: 020 3188 7574/7575/7633/7410
Out of hours: 0203 188 7659

Notes to editor

The Royal College of General Practitioners is a network of more than 52,000 family doctors working to improve care for patients. We work to encourage and maintain the highest standards of general medical practice and act as the voice of GPs on education, training, research and clinical standards.

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